FAQs

Terms and Conditions

Effective Date: 01 July 2025

Welcome to RovattiBrand.com. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our site, you agree to these Terms in full. If you do not agree, please do not use our website.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You may not misuse this site in any way that could damage, disable, or overburden it.

2. Account Registration

To place orders, you may be required to create an account. You are responsible for keeping your login information confidential and for all activity under your account.

3. Product Availability and Pricing

All products displayed on RovattiBrand.com are subject to availability. We reserve the right to change prices or discontinue products at any time without prior notice. Prices include applicable VAT unless otherwise stated.

4. Order Confirmation and Cancellation

We reserve the right to refuse or cancel any order at our sole discretion. If your payment has been processed and your order is canceled, you will receive a full refund.

5. Shipping & Delivery

We deliver across the UAE, GCC, and select international countries. Estimated delivery times and shipping costs are displayed at checkout. Delays may occur due to customs or unforeseen events, which are beyond our control.

6. Returns and Refunds

We accept returns within 14 days of delivery for unused, undamaged, and originally packaged products (exclusions apply for customized items). Please refer to our Return Policy for full details.

7. Custom Orders

Customized products (such as engraved or personalized items) are made to order and cannot be returned or exchanged unless they arrive damaged or defective.

8. Intellectual Property

All content on this website — including logos, text, images, designs, and videos — is the intellectual property of Rovatti Brand and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Rovatti Brand shall not be liable for any damages resulting from the use or inability to use the site, including but not limited to indirect or consequential losses.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and do not endorse them.

11. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

13. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the UAE courts.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@rovattibrand.com
📞 Phone: +971 54 703 6207.