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Effective Date: 1 July 2025
At Rovatti Brand, we aim to deliver your orders quickly, safely, and efficiently. Please review the details below to understand our shipping procedures, timelines, and conditions.
We currently ship to the following regions:
United Arab Emirates (UAE)
GCC Countries (Saudi Arabia, Kuwait, Oman, Bahrain, Qatar)
Selected International Destinations
We process and dispatch orders within 1–2 business days (excluding weekends and public holidays).
Estimated delivery times:
UAE: 1–3 business days
GCC: 3–7 business days
International: 7–12 business days (subject to customs clearance)
Please note: Delivery times may vary during promotional seasons, public holidays, or due to unforeseen circumstances.
UAE: Standard shipping on all orders of AED 30.
GCC & International: Shipping rates are calculated at checkout based on your location and order weight.
Duties and taxes (for international orders) are the responsibility of the customer and may be charged upon delivery by your local customs office.
Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and a link to monitor your shipment status in real time.
While we do our best to ensure timely deliveries, delays may occur due to customs clearance, courier disruptions, public holidays, or unforeseen events beyond our control. We appreciate your patience and understanding in such cases.
If a shipment is returned to us due to an incorrect address, refusal, or failure to receive, we will contact you to arrange redelivery. Additional shipping charges may apply.
If you need help with your order or shipping inquiry, our support team is here to assist you.
📧 Email: info@rovattibrand.com
📞 Phone: +971 54 703 6207
💬 Live Chat: Available during business hours
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